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After much experience with this problem (4500 securities downloaded per
night for the last 12 months) and 2 calls to MS I can tell you its a
size problem. The tech support at MS confirmed what I was seeing.
Reuters will not process large downloads during prime time. PERIOD.
I tried 8 times since market close on monday. Then on Tuesday morning I
downloaded the A's then the B's & C's etc...
I feel a bit ripped off because when I signed on with reuters and agreed
to pay their flat fee they did not mention this was part of their
policy. Had I known I might have tried a different service.
As soon as there is a better comparable service I will switch in a
second. In the interim they know they have got us right where they want
us.
Other services have equally frustrating problems For example Dial Data
sometimes gives you the most outright garbage you ever saw - and does
not correct it.
Signed: Tired of those late nights and not enough time to do the
analysis in the morning.
Barry Spreen wrote:
> Reuters says ID=800 usually indicates a noisy phone line. I have
> rarely gotten the message, but
> I only download futures data.
>
> Best
> Barry
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