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"Our programmers evaluated this to see if it would be possible to make
changes in our current program to work around whatever changes Microsoft
made in the Windows 98 operating system but they discovered this is not
possible. This will require a new Metastock for Windows 98 version,
which will take some time, but will happen eventually."
I wish I had the programmers' job. Build a Program that you can't or won't
patch/fix and be able to convince management that all is well. It ain't
right, guys!
Richard Estes
-----Original Message-----
From: Ian Mitchell <ianm@xxxxxxxxxxxxx>
To: metastock post <metastock@xxxxxxxxxxxxx>
Date: Thursday, August 06, 1998 5:51 PM
Subject: Fw: Chart Tips and Win98
>>> George,
>>>
>>> It is over a month since Win98 was released and approximately 12
>>> months
>>> since I first alerted Equis to the problem with Chart Tips under
>>> Win98. I
>>> have checked the Customer Support Area and can find no fix for this
>>> problem,
>>> which is keeping us from upgrading to Win98.
>>>
>>> Please can you tell me when the fix will be provided?
>>>
>>> If this request should go to your senior management please advise to
>>> whom.
>>> This is becoming frustrating.
>>>
>>> Regards
>>> Ian
>>> -----Original Message-----
>>> From: Equis Support <support@xxxxxxxxx>
>>> To: 'Ian Mitchell' <ianm@xxxxxxxxxxxxx>
>>> Date: Thursday, 9 July 1998 9:04 am
>>> Subject: RE: Chart Tips and Win98
>>>
>>>
>>> >This does happen in the release version of Windows 98. This is the
>>> >result of changes Microsoft made in Windows 98.
>>> >
>>> >Our programmers are currently evaluating if it is possible to make
>>> any
>>> >changes in our program to work around whatever changes were made in
>>> the
>>> >Windows 98 operating system. There is not an official date of when
>>> this
>>> >would be available or if it is even possible for us to make changes
>>> to
>>> >work around whatever changes Microsoft made that are affecting this.
>>> >
>>> >Keep an eye on the Tech Support Files area of our web site. This is
>>> >where any change files would be posted.
>>> >
>>> >George
>>> >Equis Support
>>> >
>>> >Equis and MetaStock are registered trademarks of Equis International.
>>> >Achelis Binary Wave, The DownLoader, Expert Advisor, OptionScope,
>>> >Quotecenter, and Smart Charts are trademarks of Equis International.
>>> >
>>> >
>>> >> -----Original Message-----
>>> >> From: Ian Mitchell [SMTP:ianm@xxxxxxxxxxxxx]
>>> >> Sent: Tuesday, July 07, 1998 3:53 PM
>>> >> To: Equis Support
>>> >> Subject: Re: Chart Tips and Win98
>>> >>
>>> >> Hi George,
>>> >>
>>> >> Have you confirmed the problem exists in Win98?
>>> >>
>>> >> When can we expect a fix to this most annoying problem, which is
>>> >> currently
>>> >> stoping us upgrading to Win98?
>>> >>
>>> >> Regards
>>> >> Ian
>>> >> -----Original Message-----
>>> >> From: Equis Support <support@xxxxxxxxx>
>>> >> To: 'Ian Mitchell' <ianm@xxxxxxxxxxxxx>
>>> >> Date: Thursday, 25 June 1998 9:05
>>> >> Subject: RE: Chart Tips and Win98
>>> >>
>>> >>
>>> >> >We have not received the final release version yet, so we are
>>> still
>>> >> >waiting. Until we receive it and know if it still happens in this
>>> >> >version we could not begin any work in MetaStock.
>>> >> >
>>> >> >George
>>> >> >Equis Support
>>> >> >
>>> >> >> -----Original Message-----
>>> >> >> From: Ian Mitchell [SMTP:ianm@xxxxxxxxxxxxx]
>>> >> >> Sent: Tuesday, June 23, 1998 4:43 PM
>>> >> >> To: Equis Support
>>> >> >> Subject: Re: Chart Tips and Win98
>>> >> >>
>>> >> >> Hi George,
>>> >> >>
>>> >> >> With the release of Win98 tommorrow 25 Jun 98, I would like to
>>> >> inform
>>> >> >> other
>>> >> >> Metastock V6.5 users of the status of Chart Tips under Win98.
>>> Can
>>> >> you
>>> >> >> please
>>> >> >> update me on the status of the patch to fix this problem.
>>> >> >>
>>> >> >> I am sure many users will be about to upgrade to Win98 and I
>>> would
>>> >> >> like them
>>> >> >> to know that without this fix, this significant feature of V6.5
>>> >> will
>>> >> >> not
>>> >> >> work. I have had a number of requests from Metastock users who
>>> read
>>> >> my
>>> >> >> previous post.
>>> >> >>
>>> >> >> I shall send a message to the list tommorow and would like to
>>> >> include
>>> >> >> your
>>> >> >> input.
>>> >> >>
>>> >> >> Regards
>>> >> >> Ian
>>> >> >> (ianm@xxxxxxxxxxxxx)
>>> >> >>
>>> >> >> -----Original Message-----
>>> >> >> From: Equis Support <support@xxxxxxxxx>
>>> >> >> To: 'Ian Mitchell' <ianm@xxxxxxxxxxxxx>
>>> >> >> Date: Wednesday, 27 May 1998 10:49
>>> >> >> Subject: RE: Chart Tips and Win98
>>> >> >>
>>> >> >>
>>> >> >> >Our programmers are aware of his from your earlier comments.
>>> >> >> >
>>> >> >> >When we are informed by Microsoft of the official release of
>>> >> Windows
>>> >> >> 98
>>> >> >> >and they send us the version Microsoft indicates is the
>>> official
>>> >> >> release
>>> >> >> >version our programmers can then begin to work on any changes
>>> in
>>> >> >> >MetaStock.
>>> >> >> >
>>> >> >> >We cannot make any changes until this happens and it has not
>>> >> happened
>>> >> >> >yet. However judging by newspaper reports it should happen
>>> very
>>> >> >> soon.
>>> >> >> >
>>> >> >> >George
>>> >> >> >Equis Support
>>> >> >> >
>>> >> >> >> -----Original Message-----
>>> >> >> >> From: Ian Mitchell [SMTP:ianm@xxxxxxxxxxxxx]
>>> >> >> >> Sent: Saturday, May 23, 1998 9:02 PM
>>> >> >> >> To: Equis Support
>>> >> >> >> Subject: Re: Chart Tips and Win98
>>> >> >> >>
>>> >> >> >> Now that Win98 has gone gold and released to manufacturing
>>> for
>>> >> >> OEM's
>>> >> >> >> can you
>>> >> >> >> please release the fix to Metastock V6.5 to allow Charts Tips
>>> to
>>> >> >> >> correctly
>>> >> >> >> work under Win98.
>>> >> >> >>
>>> >> >> >> The problem still exists in Win98 release version.
>>> >> >> >>
>>> >> >> >> Please, this is a very useful feature and it is annoying to
>>> have
>>> >> to
>>> >> >> >> run
>>> >> >> >> Win95 for a Metastock incompatibility with Win98.
>>> >> >> >>
>>> >> >> >> Regards
>>> >> >> >> Ian
>>> >> >> >> (ianm@xxxxxxxxxxxxx)
>>> >> >> >>
>>> >> >> >>
>>> >> >> >> -----Original Message-----
>>> >> >> >> From: Equis Support <support@xxxxxxxxx>
>>> >> >> >> To: 'ianm@xxxxxxxxxxxxx' <ianm@xxxxxxxxxxxxx>
>>> >> >> >> Date: Friday, 10 April 1998 12:39 pm
>>> >> >> >> Subject: RE: Chart Tips and Win98
>>> >> >> >>
>>> >> >> >>
>>> >> >> >> >> The current Win 98 beta has not been designated as the
>>> >> release
>>> >> >> >> >> version. We cannot fix anything until informed by
>>> Microsoft
>>> >> of
>>> >> >> the
>>> >> >> >> >> final release version of Win 98.
>>> >> >> >> >>
>>> >> >> >> >> The data window is available as always to find the prices
>>> on
>>> >> any
>>> >> >> >> given
>>> >> >> >> >> date in the chart. Try using it instead of chart tips.
>>> >> >> >> >>
>>> >> >> >> >> The TAPI trouble that existed in all Win 98 beta's prior
>>> to
>>> >> this
>>> >> >> >> >> release candidate 0, has been fixed by Microsoft. Perhaps
>>> >> they
>>> >> >> >> will
>>> >> >> >> >> fix whatever they did to cause the chart tip trouble. We
>>> >> will
>>> >> >> have
>>> >> >> >> to
>>> >> >> >> >> wait and see.
>>> >> >> >> >>
>>> >> >> >> >> Equis Support
>>> >> >> >> >>
>>> >> >> >> >> -----Original Message-----
>>> >> >> >> >> From: Ian Mitchell [SMTP:ianm@xxxxxxxxxxxxx]
>>> >> >> >> >> Sent: Wednesday, April 08, 1998 8:37 PM
>>> >> >> >> >> To: Equis Support
>>> >> >> >> >> Subject: Chart Tips and Win98
>>> >> >> >> >>
>>> >> >> >> >> Now that Win98 is at Release Candidate 1 level and 5 weeks
>>> >> from
>>> >> >> >> code
>>> >> >> >> >> freeze,
>>> >> >> >> >> can you please release the fix to Metastock V6.5 to allow
>>> >> Charts
>>> >> >> >> Tips
>>> >> >> >> >> to
>>> >> >> >> >> correctly work under Win98. Identical behaviour has
>>> occurred
>>> >> in
>>> >> >> all
>>> >> >> >> >> the Beta
>>> >> >> >> >> releases over the last 12 months. Surely you are now
>>> >> accepting
>>> >> >> that
>>> >> >> >> >> the fix
>>> >> >> >> >> needs to be in Metastock. It is annoying to have to run
>>> Win95
>>> >> to
>>> >> >> >> use
>>> >> >> >> >> Metastock when all other products work perfectly under
>>> Win98.
>>> >> >> >> >> Regards
>>> >> >> >> >> Ian
>>> >> >> >> >> (ianm@xxxxxxxxxxxxx)
>>> >> >> >> >
>>> >> >> >
>>> >> >
>>> >
>>
>
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