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Actually eSignal treated me very badly last year. Overcharged me $900
and would only give $100 back. Data providers charge for the
potential access to their data. In my case I asked for the service to
be discontinued indefinitely (not cancelled), but they still charged
my CC (and my Wife did not realize that they were not supposed to
anymore). So much for doing the right thing!
BR,
Dennis
On Oct 30, 2009, at 10:15 AM, Rob wrote:
> I'm sure eSignal would do the same...
>
> --- In amibroker@xxxxxxxxxxxxxxx, Keith McCombs <kmccombs@xxx> wrote:
>>
>> Carolyn --
>> My policy in such cases is to ask my credit card company to not pay
>> the
>> bill. They may want the request in writing, but I find the
>> satisfaction
>> is more than worth the trouble.
>> -- Keith
>>
>> cbarnes43 wrote:
>>>
>>>
>>>
>>> I've been a customer of DTN for 6 years now and I no longer need the
>>> feed. My broker now supplies the feed I previously needed. I called
>>> them this morning to discontinue the service. (Today is the last
>>> busness day of the month of October.) I was informed (politely)
>>> that I
>>> would be charged for the next month, November, as well because this
>>> was their "policy".
>>>
>>> My own policy is not to pay for services I have discontinued, but
>>> unfortunately this is difficult to do with people who have had your
>>> credit card number for 6 years.
>>>
>>> I wanted those of you planning to sign up with DTN, current
>>> customers,
>>> and those of you considering a change to be aware of this "policy".
>>>
>>> Carolyn Barnes
>>>
>>>
>>
>
>
>
>
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