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I've been a customer of DTN for 6 years now and I no longer need the feed. My broker now supplies the feed I previously needed. I called them this morning to discontinue the service. (Today is the last busness day of the month of October.) I was informed (politely) that I would be charged for the next month, November, as well because this was their "policy".
My own policy is not to pay for services I have discontinued, but unfortunately this is difficult to do with people who have had your credit card number for 6 years.
I wanted those of you planning to sign up with DTN, current customers, and those of you considering a change to be aware of this "policy".
Carolyn Barnes
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