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Re: [amibroker] Re: Please Help, AmiBroker Crashing



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Sorry, but I did not know that you have posted in 9 days ago. FYI: I am _NOT_ doing group moderation.
The post date was of today (August 30), so I thought it was posted today.
And as such it looked to me like unjustified because the issue was resolved.

If you posted it 9 days ago, I appologize for my reaction.

And yes, I glad you mentioned that I assisted you through all the problem, on the Saturday and Sunday night
(I was personally helping you starting from 6pm Saturday till 1am Sunday night my local time and then Sunday
starting from 11 AM till midnight same day, even though support for weekends is closed), and the "simple sofware setting"
was something that you did change on your own manually *after* setup / reinstall because 1000 is
NOT the default setting for "max open positions. The default that is set after first-time install is 4.
Yet you did not mention that you changed any settings after fresh installations.
As I wrote you I can not see your computer, and you must describe everything you do in order to speed up the resolution of
the issue. Without knowledge of cruicial changes to settings it takes way more time to do guessing work
of what user did.

Best regards,
Tomasz Janeczko
amibroker.com
----- Original Message ----- 
From: "woodshedder_blogspot" <woodshedder_blogspot@xxxxxxxxx>
To: <amibroker@xxxxxxxxxxxxxxx>
Sent: Sunday, August 30, 2009 11:54 PM
Subject: [amibroker] Re: Please Help, AmiBroker Crashing


> Tomasz, I sent this message to the User's List over 9 days ago. When I sent it, the problem had not been resolved, and I was 
> getting desperate to figure things out. I have no idea why the message posted well over a week after I sent it. As you recall 
> Tomasz, I sent you two messages via support where I specifically asked you if you were going to post my message to the User Group, 
> as it hadn't shown up a day or more after it was posted. You did not reply to my messages, but I can certainly forward them to you 
> (and to the user group here) again to remind you that I inquired why my post wasn't available on the user's group. I erroneously 
> assumed you chose not to post my messages to the User Group since the problem was resolved by support a day or two after I posted 
> to the group.
>
> I am upset that you would state that I've resorted to "unjustified bashing" of AmiBroker. Truth be told, I publish a blog which 
> receives over 30K hits a month, and I often sing the praises of AmiBroker. I have never mentioned your service or software as 
> being anything other than the best. Perhaps I should alter that practice.
>
> Perhaps, instead of speaking highly of your software, I should mention that it took me practically begging you to help me before 
> you got involved in a meaningful way to resolve my problem. Perhaps I should mention that on your advice, I reformatted my entire 
> hard drive, and re-installed Windows, as you thought that Windows was the problem, only to find out afterwards that the problem 
> was a simple software setting.
>
>
> --- In amibroker@xxxxxxxxxxxxxxx, "Tomasz Janeczko" <groups@xxx> wrote:
>>
>> It was NOT any problem with AMiBroker just
>> ridicolously high "max. open positions" setting set to 1000.
>>
>> With 26 years of EOD data and 10000 symbols that means
>> 10GB of RAM!
>>
>> And of course he ran out of memory.
>> Once "max open positions" is reduced to some value
>> that actually makes sense (100 or less), there are no problems.
>>
>> The most annoying fact is that this issue was resolved
>> via support channel weeks ago, yet AmiBroker is target of some unjustified bashing again.
>>
>> Best regards,
>> Tomasz Janeczko
>> amibroker.com
>> ----- Original Message ----- 
>> From: "etoketrader" <etoke@xxx>
>> To: <amibroker@xxxxxxxxxxxxxxx>
>> Sent: Sunday, August 30, 2009 6:28 PM
>> Subject: [amibroker] Re: Please Help, AmiBroker Crashing
>>
>>
>> > Hi Woodshedder,
>> >
>> > are you the woodshedder from ibankcoin? I follow your blog :)
>> >
>> > I had lots of crashing issues until I (or rather, Tomasz told me to) set the in-memorey cache size (max. symbols) to 11 and 
>> > max.
>> > megabytes to around 850 (in preferences). While it means that AB will run generally slower because it will interact more to 
>> > your
>> > hard disk, it will not run out of memory, which was my main issue with AB when I started working with large databases.
>> >
>> > I also suspect that the beta is crashing more for you because the new format of the DB contains two more fields and results in 
>> > a
>> > larger DB. If you were on the verge before, you definately are over that limit now.
>> >
>> > cheers,
>> > eToke
>> >
>> >
>> >
>> >
>> > --- In amibroker@xxxxxxxxxxxxxxx, "woodshedder_blogspot" <woodshedder_blogspot@> wrote:
>> >>
>> >> I'm running Vista-32, 3gb RAM, on a Dell inspiron 1525. I use Norgate Premiumdata, US-history going back to 1985.
>> >>
>> >> I started with 5.20 but moved up through the betas as they were released, until the latest Alpha.
>> >>
>> >> AB has always hanged (even before using the betas) or went non-responsive, whenever I attempt to close the program, and 
>> >> sometimes
>> >> when I open the database to run the Norgate integration script. It has sometimes went non-responsive when running simple
>> >> optimizations (never complicated ones). Typically this occurs as soon as the first step completes running. It almost always 
>> >> has
>> >> went non-responsive when switching between meta-stock format and local database.
>> >>
>> >> When I downloaded the Alpha, everything got much worse. It started during the installation process, when AmiBroker's auto 
>> >> back-up
>> >> program crashed. Then, it started crashing/hanging during almost every optimization.
>> >>
>> >> I have run Prime95, scandisk, and I defrag my disks regularly. I have never had any problems with this computer, which only 
>> >> runs
>> >> Tradestation, office suite, and mozilla, besides AmiBroker.
>> >>
>> >> I have moved the original AmiBroker folder, and re-installed 5.20. I have re-installed all of the Norgate/Premium data files.
>> >>
>> >> I am still getting crashes directly as the first optimization step finishes. I have been trying to problem-solve this for a 
>> >> week
>> >> now and am getting nowhere.
>> >>
>> >> Do I sound desperate to get this running again? I feel that way.
>> >>
>> >> Thanks for any help.
>> >>
>> >
>> >
>> >
>> >
>> > ------------------------------------
>> >
>> > **** IMPORTANT PLEASE READ ****
>> > This group is for the discussion between users only.
>> > This is *NOT* technical support channel.
>> >
>> > TO GET TECHNICAL SUPPORT send an e-mail directly to
>> > SUPPORT {at} amibroker.com
>> >
>> > TO SUBMIT SUGGESTIONS please use FEEDBACK CENTER at
>> > http://www.amibroker.com/feedback/
>> > (submissions sent via other channels won't be considered)
>> >
>> > For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
>> > http://www.amibroker.com/devlog/
>> >
>> > Yahoo! Groups Links
>> >
>> >
>> >
>>
>
>
>
>
> ------------------------------------
>
> **** IMPORTANT PLEASE READ ****
> This group is for the discussion between users only.
> This is *NOT* technical support channel.
>
> TO GET TECHNICAL SUPPORT send an e-mail directly to
> SUPPORT {at} amibroker.com
>
> TO SUBMIT SUGGESTIONS please use FEEDBACK CENTER at
> http://www.amibroker.com/feedback/
> (submissions sent via other channels won't be considered)
>
> For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
> http://www.amibroker.com/devlog/
>
> Yahoo! Groups Links
>
>
>



------------------------------------

**** IMPORTANT PLEASE READ ****
This group is for the discussion between users only.
This is *NOT* technical support channel.

TO GET TECHNICAL SUPPORT send an e-mail directly to 
SUPPORT {at} amibroker.com

TO SUBMIT SUGGESTIONS please use FEEDBACK CENTER at
http://www.amibroker.com/feedback/
(submissions sent via other channels won't be considered)

For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
http://www.amibroker.com/devlog/

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