Re: [amibroker] Now Where Can You Find Customer Service Like TJ Provides?, AmiBroker Email List Archive

Doji,

But I have -- I took the pledge last summer -- even got 1 harassing phone call from a low level staffer about my comments on HG regarding VV as well.

I felt slighted that Dr D didn't call to threaten me personally but I've survived that disappointment.

Judith

----- Original Message ----
From: Doji <dojistarbullish@xxxxxxxxx>
To: amibroker@xxxxxxxxxxxxxxx
Sent: Friday, June 27, 2008 3:02:05 PM
Subject: Re: [amibroker] Now Where Can You Find Customer Service Like TJ Provides?

Now that you know... how about reforming ;)

ohneclue wrote:

So that's why VectorVest takes out all those ads in IBD and WSJ -- customer churning.

I know, I'm a bad girl but I just couldn't resist.

Judith

----- Original Message ----
From: Tomasz Janeczko <groups@xxxxxxxxxx com>
To: amibroker@xxxxxxxxx ps.com
Sent: Friday, June 27, 2008 1:14:50 PM
Subject: Re: [amibroker] Now Where Can You Find Customer Service Like TJ Provides?

Ken,

Thank you and everyone else very much for your kind words.

It is very encouraging and motivating to hear that kind of reception.

And yes I always appreciate if you spread the word about AmiBroker.

As you know I don't have full-page ads in newspapers / magazines so I am 100% dependent on customer satisfaction.

Best regards,
Tomasz Janeczko
amibroker.com

----- Original Message -----

From: Ken Close

To: amibroker@xxxxxxxxx ps.com

Sent: Friday, June 27, 2008 6:17 PM

Subject: [amibroker] Now Where Can You Find Customer Service Like TJ Provides?

The answer: N.O.W.H.E.R. E!!

While I am inclined to say that the changes TJ implemented for the studies and the SummaryRows commands (set format, select columns) has to be a record, I realize it probably is not but "merely" a continuation of his standard from day one. It seems impossible that several of us (or more) voiced suggestions about some of these features and here, days later, the features we asked (complained) about are fixed/modified/ added.

Amazing.

All of us who enjoy/depend upon Amibroker have the obligation, it sems to me, to "talk this product up" with any and all who might be remotely interested. TJ deserves to enjoy an even greater sales base for the program and an even more loyal and expanding customer base.

Hats off to TJ.

Ken

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