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Hello,
> I have contacted my broker who has said the data is correct and the
> DDE server is functioning correctly.
And of course you assume that they are correct.
And of course we are to blame.
How come then that our plugin works with other vendors?
The truth is that when you contact the broker you speak with
ordinary "customer support" people that have NO IDEA what they are talking about
when it comes to technicals.
The answer is: no, their server is NOT correct. If you see "yellow"
it means that it does not send DDEAdvise updates properly,
OR... you did not configure the plugin correctly (did not fill the "Last" field with proper
field definition that of course depends on the source you are using).
As DDE is generally non-standarised and each broker/vendor "invents" it on its own
the DDE is "general-purpose" plugin provided on "as-is" basis.
It means that while it works with dozen of vendors it does not mean that it
will work for each and everyone. You should better look for broker that has some dedicated plugin.
Best regards,
Tomasz Janeczko
amibroker.com
----- Original Message -----
From: "jtjpforex" <john@xxxxxxxxxx>
To: <amibroker@xxxxxxxxxxxxxxx>
Sent: Sunday, September 30, 2007 7:30 AM
Subject: [amibroker] Re:DDE Plugin
>I have tested the DDE plugin status by setting up a database to link
> to the DDE server running on MT4 and this works fine with the Plugin
> status being "Green" connected.
>
> My problem is trying to connect to a DDE server running on my
> trading platform which is a Java Based platform, the company that
> produces the software is Finatek and is used by companies like
> MoneyForex (this is not my broker).
>
> The DDE Plugin Status is "Yellow" and data bars are being retrieved
> by Amibroker though this data is not correct, there are irregular
> data spikes.
>
> I have contacted my broker who has said the data is correct and the
> DDE server is functioning correctly. This means that the problem
> should be with Amibroker, as the Plugin Status is Yellow then this
> points to being a problem with Amibroker not connecting to the DDE
> server.
>
> Amibroker support are not replying to my emails.
>
> ------------------------------------------
>
> --- In amibroker@xxxxxxxxxxxxxxx, "treliff" <treliff@xxx> wrote:
>>
>> how can the data update when it is in WAIT mode (yellow)? or can
> it?
>>
>> --- In amibroker@xxxxxxxxxxxxxxx, "jtjpforex" <john@> wrote:
>> >
>> > When trying to connect to the DDE server running on a Finatek
> trading
>> > platform, the plugin remains "Yellow", the data does update
> though
>> > there are errors in the data.
>> >
>> > I have written to Amibroker support and have had no reply
> regarding
>> > this problem, I have not used the software for over a month
> since I
>> > cannot use it as I had intended.
>> >
>>
>
>
>
>
> Please note that this group is for discussion between users only.
>
> To get support from AmiBroker please send an e-mail directly to
> SUPPORT {at} amibroker.com
>
> For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
> http://www.amibroker.com/devlog/
>
> For other support material please check also:
> http://www.amibroker.com/support.html
>
> Yahoo! Groups Links
>
>
>
>
>
Please note that this group is for discussion between users only.
To get support from AmiBroker please send an e-mail directly to
SUPPORT {at} amibroker.com
For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
http://www.amibroker.com/devlog/
For other support material please check also:
http://www.amibroker.com/support.html
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