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I was under the impression that this list was a user group. My intent
in posting here was to request input from the user base in case the
error was mine. Is there a different user group where I can request
input from the user base without offending the developer ?
The reason you received two e-mails is because the first I sent to
bugs@xxxxxxxxxxxxx because every time Amibroker is booted there's a
message that states: "bug reports: bugs@xxxxxxxxxxxxx". However, when
I sent the message to bugs@xxxxxxxxxxxxx, I received an automated
response stating that:
===========================================================
Hello,
Thank you for your e-mail.
Please note that starting from July 14, 2004 all kind of technical
support questions/reports should be sent to
SUPPORT@xxxxxxxxxxxxx
bugs@xxxxxxxxxxxxx address is left only for sending automatic crash
recovery reports generated by AmiBroker.
===========================================================
So, I followed the instructions of the e-mail and forwarded a copy, as
instructed, to support@xxxxxxxxxxxxxx
Perhaps, a short blurb clearly describing the problem reporting
protocol you wish to have followed would be of help. As it stands,
I'm still unclear on which of the 4 methods is the proper (bugs@,
support@, this list, or the FEEDBACK center).
Anyway, I appreciate the prompt response.
Regards,
- Mike
--- In amibroker@xxxxxxxxxxxxxxx, "Tomasz Janeczko" <amibroker@xxx> wrote:
>
> Hello,
>
> Firstly do not send thing in three places at once. I have received
THREE copies
> of this letter (bugs, support and list).
> It is frustrating *and* time consuming to have to answer THREE times
to one person.
>
> Also there is a FEEDBACK CENTER at
http://www.amibroker.com/feedback/ where
> it is recommended to send this.
Please note that this group is for discussion between users only.
To get support from AmiBroker please send an e-mail directly to
SUPPORT {at} amibroker.com
For other support material please check also:
http://www.amibroker.com/support.html
Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/amibroker/
<*> To unsubscribe from this group, send an email to:
amibroker-unsubscribe@xxxxxxxxxxxxxxx
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http://docs.yahoo.com/info/terms/
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