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The ticket number was #11505. He sent a list of detailed
instructions, and my last message explained how I had followed them
yet the problem persisted.
Thanks. No apology necessary. I am a VERY happy customer.
The main point is this: Amibroker is really amazing.
--- In amibroker@xxxxxxxxxxxxxxx, "Tomasz Janeczko" <amibroker@xxxx>
wrote:
> Hello,
>
> I did not see the review yet (I only know that it is there) so I
can not comment.
>
> As for the support - Marcin is trying to do his best and he answers
> really large number of support issues but somehow sometimes it may
> happen that you are not satisfied with an answer.
> So if you have any not solved case or you are not satisfied with
previous answers
> you can re-send the e-mail to support with priority set to HIGH.
>
> Thank you and I appologise for the inconvenience.
>
> Best regards,
> Tomasz Janeczko
> amibroker.com
>
> BTW: what is the ticket number of the problem you mentioned ?
>
> ----- Original Message -----
> From: "finops_tonyshomework" <finops_tonyshomework@xxxx>
> To: <amibroker@xxxxxxxxxxxxxxx>
> Sent: Friday, September 17, 2004 6:40 PM
> Subject: [amibroker] Re: AmiBroker review in Active Trader Magazine
>
>
> > Great to see Amibroker getting much deserved attention!
> >
> > HOWEVER...I think that the assessment of AFL was
unfair: "difficult
> > to master from scratch but fairly easy to modify..."? It's
ability
> > to do so much without looping means that a non programmer can
code up
> > systems. I mean, just compare the code in TASC from any other
> > package and anyone can see that this is an easy to use language.
If
> > you know Excel, Amibroker is a snap. There is no way I would be
> > making the money I am making if I had to deal with any of the
other
> > languages.
> >
> > Tomasz is the Henry Ford of trading system backtesting
platforms.
> > Amibroker is an awesome achievement.
> >
> > For that reason, Amibroker deserves more support. I think that
while
> > the idea of free support is generous, it is unrealistic, given
the
> > price of the software. I wish there were a premium support
package I
> > could buy so that I could get my problem resolved ( Amibroker is
not
> > collecting index data through the IB plugin ). The free e-mail
> > support line discussion I was having just plain ended, before the
> > problem was solved. I sent a response on 14th of July and have
not
> > heard back since. To me, this--along with a comment here that
the
> > new support help was an out of pocket expense--is a sign that
there
> > needs to be an optional fee for additional support.
> >
> > Thanks
> >
> > --- In amibroker@xxxxxxxxxxxxxxx, "Tomasz Janeczko"
<amibroker@xxxx>
> > wrote:
> >> Hello,
> >>
> >> There are already some codes available:
> >> http://www.activetradermag.com/code.htm
> >>
> >> More to come.
> >>
> >> Best regards,
> >> Tomasz Janeczko
> >> amibroker.com
> >> ----- Original Message -----
> >> From: "Perry Lentine" <lentino@xxxx>
> >> To: <amibroker@xxxxxxxxxxxxxxx>
> >> Sent: Friday, September 17, 2004 2:43 PM
> >> Subject: RE: [amibroker] AmiBroker review in Active Trader
Magazine
> >>
> >>
> >> >
> >> > Tomasz,
> >> >
> >> > Great news! Any chance you will begin to provide code to
Active
> > Trader
> >> > similar to TASC?
> >> >
> >> > Perry Lentine
> >> >
> >> > -----Original Message-----
> >> > From: Tomasz Janeczko [mailto:amibroker@x...]
> >> > Sent: Friday, September 17, 2004 7:35 AM
> >> > To: amibroker@xxxxxxxxxxxxxxx
> >> > Subject: [amibroker] AmiBroker review in Active Trader Magazine
> >> >
> >> >
> >> >
> >> > Hello,
> >> >
> >> > Just for your information:
> >> > There is a review of AmiBroker in current (October 2004) issue
of
> > Active
> >> > Trader Magazine.
> >> >
> >> > Best regards,
> >> > Tomasz Janeczko
> >> > amibroker.com
> >> >
> >> >
> >> >
> >> > Check AmiBroker web page at:
> >> > http://www.amibroker.com/
> >> >
> >> > Check group FAQ at:
> >> > http://groups.yahoo.com/group/amibroker/files/groupfaq.html
> >> > Yahoo! Groups Links
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> > Check AmiBroker web page at:
> >> > http://www.amibroker.com/
> >> >
> >> > Check group FAQ at:
> > http://groups.yahoo.com/group/amibroker/files/groupfaq.html
> >> > Yahoo! Groups Links
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >
> >
> >
> >
> > Check AmiBroker web page at:
> > http://www.amibroker.com/
> >
> > Check group FAQ at:
http://groups.yahoo.com/group/amibroker/files/groupfaq.html
> > Yahoo! Groups Links
> >
> >
> >
> >
> >
> >
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